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Operations & People

Security awareness training people can actually use.

Security awareness training in India is mostly a compliance artefact: an annual module, a completion certificate, and no measurable change in what anyone does. It satisfies an auditor and it does not survive contact with a convincing email on a Friday afternoon.

Training changes behaviour when it is specific to the person's job, short enough to be absorbed, practised rather than watched, and reinforced through the year rather than delivered once. A developer needs different content from an accounts payable clerk, who needs different content from an executive whose identity gets impersonated.

We assess where the gaps actually are, build a role-specific programme, run interactive sessions rather than slide decks, and measure whether behaviour moved, using phishing simulation as the instrument. The completion certificate still gets issued; it is a by-product rather than the objective.

Why you need it

01 / 06

Why the annual module fails.

01

Generic content teaches nothing specific.

A module covering passwords, phishing and clean desks for everyone tells a developer nothing about dependency confusion and a finance clerk nothing about invoice fraud. The content people actually need is role-specific, and it is the part that gets omitted.

02

Once a year is outside the retention curve.

Security knowledge decays within weeks without reinforcement. A programme concentrated into one annual sitting is providing evidence of training, not capability, and everyone involved knows it.

03

Watching is not practising.

Recognising a phishing example in a training video and recognising one in your own inbox during a busy morning are different skills. Only the second one matters, and only practice builds it.

04

People work around controls that obstruct them.

Where security makes a job harder, staff invent a route around it: a shared password, a personal cloud account, a forwarded document. Training that ignores this loses; training that surfaces it fixes the control instead.

Instrument

02 / 06

Practise on three messages.

One is a phish. Pick it, and every message shows its tells, the same format the training uses, and the same instrument that measures it afterwards.

What we deliver

03 / 06

What the programme includes.

01

Baseline assessment

Where awareness actually stands: a baseline phishing simulation, a knowledge check, and, more revealing than either, a look at the workarounds in daily use, which tell you where controls are fighting the job.

02

Role-specific curriculum

Core content for everyone, then tailored modules: secure development and dependency risk for engineers, payment and invoice fraud for finance, data handling and consent for HR and marketing, vendor risk for procurement, and targeted-impersonation awareness for executives.

03

Interactive workshops

Live sessions built around real scenarios and current incidents rather than slide decks, with participants making decisions and seeing the consequences. Delivered on site or remotely, in sessions short enough that people stay in the room.

04

Continuous phishing practice

Regular simulation as the practice mechanism and the measurement instrument, with immediate teaching at the moment of a mistake and follow-up aimed at where the data says the risk concentrates.

05

Compliance and policy refreshers

Short, frequent sessions on the obligations that apply to specific roles: DPDP Act and GDPR handling duties, ISO 27001:2022 and SOC 2 control responsibilities, internal policy changes, delivered as micro-learning rather than as an annual sitting.

06

Measurement and reporting

Completion and knowledge scores for the audit file, and behavioural metrics for you: reporting rates, susceptibility trends by department, incident volume and (the one that matters most) whether people report their own mistakes.

How we run it

04 / 06

Six steps.

  1. 01

    Initial assessment

    Current awareness measured through baseline simulation and knowledge checks, plus interviews to find where security friction is producing workarounds. The findings shape the curriculum rather than confirming a standard one.

    Weeks 1-2
  2. 02

    Customised training plan

    A programme mapped to roles, risk profile, sector and regulatory obligations, with a delivery calendar spread across the year instead of concentrated into one week.

    Weeks 2-3
  3. 03

    Interactive workshops

    Live sessions by role group, using scenarios from your own environment and recent incidents in your sector. Questions get answered by a person, which is the part e-learning cannot do.

    Months 1-2
  4. 04

    Phishing practice

    Simulation as practice and as measurement, with immediate teaching moments and targeted follow-up where the data identifies a concentration of risk.

    Ongoing, quarterly
  5. 05

    Compliance and policy refreshers

    Short micro-learning tied to the obligations of each role and to policy changes as they happen, so that awareness stays current between the larger sessions.

    Ongoing, monthly
  6. 06

    Monitoring and reporting

    Behavioural metrics and completion evidence, a review of what moved and what did not, and adjustment of the following quarter's content accordingly.

    Quarterly

Key benefits

05 / 06

What changes after.

People report their own mistakes

The single strongest indicator of a working security culture, and the thing that turns a click into a contained incident rather than a discovered one.

The content is relevant to the job

Role-specific material means engineers, finance and executives each get the threats aimed at them, which is why any of it is remembered.

You have evidence and a trend

Completion records for the auditor and behavioural metrics for you, so you can show whether awareness improved rather than only that training happened.

Tools we use

06 / 06

Named, and used on your engagement.

No “latest tech tools”. These are the ones your report will cite, alongside the manual work that a tool cannot do for you.

Simulation and practice

  • GoPhish
  • Microsoft Attack Simulation Training
  • KnowBe4

Delivery

  • Live instructor-led workshops
  • Micro-learning modules
  • Role-based curriculum library

Role-specific content

  • OWASP Top 10 for developers
  • Payment and invoice fraud for finance
  • Executive impersonation awareness

Measurement

  • Reporting rate and time to report
  • Departmental susceptibility analysis
  • Knowledge assessment scoring

Compliance evidence

  • ISO 27001:2022 Annex A.6.3
  • SOC 2 Trust Services Criteria
  • DPDP Act and GDPR training records

Why Aphelion

Shared

Four things you can check.

01

The work is done by people with names.

Darshap Nayak, formerly of KPMG, holds a master’s degree in cybersecurity and more than seven years in security operations. Jaimin Somani brings fifteen-plus years of academic and hands-on VAPT. Hemang Desai is an ICT network specialist from Australia. You will meet them, not a logo.

Meet the team
02

Evidence, not adjectives.

Every finding arrives with the reproduction steps, the affected asset and the fix, ranked by what it actually reaches in your environment, not by a CVSS number copied from a scanner. You get the report and the raw output, not a summary of a summary.

See how we test
03

Two offices, one practice.

Ahmedabad and Sharjah, working the same methodology on the same tooling. Indian data-residency requirements and UAE delivery are both ordinary here, and the AphelioNYX AD Pen-Test module runs entirely inside your perimeter when regulation says it must.

The platform
04

What we will not do.

Invent a statistic to make a slide land. Publish your name as a client without written permission. Print an award badge nobody awarded. Founded in 2024. We say so, and we attribute experience to the people who have it.

Ask us anything

100+ organizations secured

Across the globe, and across eight industries. We name a client only with their written permission.

  • Finance & Banking
  • Healthcare
  • Retail & E-commerce
  • Technology
  • SaaS
  • Hospitality
  • Manufacturing
  • Pharmaceuticals

AphelioNYX is SOC 2, ISO and GDPR compliant; attestations are available on request under NDA. We would rather hand you the report than print a badge.

Questions

FAQ

What clients ask about awareness training.

How long should training sessions be?
Short and frequent beats long and annual by a wide margin. Live workshops work best at forty-five to sixty minutes with genuine interaction; micro-learning modules should be five to ten minutes. A three-hour annual session produces attendance records and very little retention, which is why the completion certificate and the behaviour change so rarely correlate.
Can this be delivered remotely?
Yes, and most programmes are hybrid. Remote workshops work well with small groups and real interaction (polls, scenario decisions, breakout discussion) and micro-learning and simulation are remote by nature. In-person sessions are worth reserving for executive briefings and for role groups where the discussion is likely to surface process problems, which happens more readily face to face.
Do you provide training in regional languages?
Content can be delivered and produced in Hindi and Gujarati as well as English, and we scope language coverage during planning based on your workforce. It matters more than it sounds: comprehension in a second language drops sharply under time pressure, which is exactly the condition a real phishing message creates.
How do we know whether it is working?
By measuring behaviour rather than completion. The metrics that matter are reporting rate and time to first report from phishing simulation, incident volume and, critically, the proportion of incidents that were self-reported rather than discovered. Completion percentages and quiz scores go in the audit file; they tell you almost nothing about whether anyone will act differently.
Does this satisfy our ISO 27001 or SOC 2 requirement?
Yes. ISO 27001:2022 requires information security awareness, education and training appropriate to the role, and SOC 2 expects evidence of security training within the Security criterion. We produce the records both need: curriculum, delivery dates, attendance, assessment results and the ongoing programme. The distinction worth keeping in mind is that the evidence is a by-product; if the programme is designed to produce the evidence, it will produce only that.

Forty-five minutes. Your environment, not a slide deck.

A personalised walkthrough and a free readiness assessment against the frameworks you are actually being asked for. Pick a time that suits you, or write to us. We reply within one business day.